Privacy Policy

At Simmi’s Emporium, we value your trust deeply. Your privacy matters to us just like the care we put into every hand block-printed piece we create.
We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

1. Who We Are

Simmi’s Emporium is a premium handcrafted apparel and home linen brand based in Pune, India.
Our website: www.simmisemporium.com - serves customers across India and internationally, offering thoughtfully designed, sustainable luxury products.

2. Information We Collect

We collect only the information necessary to process your orders smoothly and enhance your experience.
This includes:

Name and Contact Details: to process orders, answer queries, and communicate updates.
Shipping & Billing Address: to deliver your purchases accurately.
Email Address: to send order confirmations, shipping updates, and only if you opt in news about new collections or special offers.
Payment Details: processed securely through trusted third-party payment gateways (we never store your card information).
Device & Usage Information: such as browser type or visit duration, to help us improve our website’s performance.

3. How We Use Your Information

Your data helps us serve you better. We use it to:

Process and deliver your orders efficiently.
Provide customer support and respond to your inquiries.
Share updates on new arrivals, offers, or order-related communication.
Improve our website and personalize your shopping experience.

We never sell or trade your personal information to third parties.

4. Sharing Your Information

We share limited data only with trusted service providers essential to fulfilling your order for example:

Delivery and courier partners
Payment gateway providers
Marketing and email service tools (for newsletter subscribers)

All such partners comply with strict data protection and privacy standards.

5. Your Choices & Rights

You are in control of your information. You can:

Unsubscribe from our newsletter at any time.
Request access, correction, or deletion of your personal data by contacting us at wecare@simmisemporium.com.

We respond to all privacy-related requests within a reasonable time frame.

6. Cookies

Our website uses cookies to offer you a seamless browsing and shopping experience.
Cookies help us remember your preferences and improve site performance. You can manage or disable cookies anytime in your browser settings.

7. Data Security

We take appropriate measures to protect your personal data against unauthorized access or misuse.
Our website and payment systems use secure encryption technology to ensure your details remain private and protected.

8. Policy Updates

We may occasionally update this Privacy Policy to reflect new features or legal requirements.
Any changes will be posted on this page with an updated “Last Modified” date.

Last Updated: October 2025

9. Contact Us

If you have any questions, concerns, or requests regarding your data, please reach out to:

📩 Email: wecare@simmisemporium.com
📞 Phone: +91 8669148195 (Mon–Fri, 9 AM – 6 PM)
🏡 Address: A/2-8, Rakshalekha Society, Lane No. 6, Koregaon Park, Pune, Maharashtra – 411001

Simmi’s Emporium Sustainable Luxury, Crafted with Care 🌿